Keap/Infusionsoft
When adjusting the status and you get an error stating you need an address, like so. Scroll down to the shipping info in the order. Use the Copy f...
Mon, 1 Jun, 2020 at 9:11 PM
This weekend will be round FOUR of the Fast Action Bonus (FAB), the current 4part (S3&4 9/22&24) is also eligible as well as next weekend’s 2day. An...
Mon, 28 Sep, 2020 at 10:13 AM
GTW event emails - "I didn't receive the email" The emails come from customercare@gotowebinar.com, not LU. Unfortunately, there isn't m...
Wed, 18 Oct, 2023 at 5:03 PM
Please send these requests to the HH-email for the members corresponding office. I have linked the instructions below and CC'd the HH email for this mem...
Wed, 11 Nov, 2020 at 12:37 PM
I am sending this over to Sarah in Houston to add the renewal to the HH-Account. Looks like the HH-account was missed when the primary account holder renewe...
Wed, 11 Nov, 2020 at 12:36 PM
Problem: The invoice button disappears when you press save after changing the price on a newly added subscription. Once the invoice button disappears t...
Tue, 19 May, 2020 at 5:22 PM
What: Member Email Address changes are self-service in the Portal, via the My Account menu. Why: - Manual email address changes in Keap/Infusionsoft...
Thu, 9 Dec, 2021 at 9:04 AM
Make sure to include a link to the "search" when you are sending in a request to merge multiple accounts. The steps below will show you how to...
Thu, 6 Aug, 2020 at 6:09 PM
When the order is already invoiced you can go back and change the Price, End Date, and Next Bill Date. Now click on the description link. ...
Wed, 15 Jun, 2022 at 12:42 PM
This field is just a text field that concatenates the details from the HUB Integration page. Unfortunately, this field has the highest rate of error even th...
Mon, 5 Apr, 2021 at 11:03 PM