Experiencing RingCentral meeting time limit issues?

 

  • If you still have the RingCentral Meetings app installed on your computer/phone/tablet, uninstall it. You should have only the RingCentral app installed. Both the RingCentral Phone and RingCentral Meetings mobile and desktop apps are retired and no longer supported.
  • Confirm you are logged into the RingCentral app with your @luinc.com account.
  • If you have a longstanding recurring meeting that was originally scheduled via RingCentral Meetings, delete it, and reschedule via the RingCentral app.
  • Confirm the following setting in the RingCentral app:

Settings, Video, Video service should be “RingCentral Video”:

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  • For meetings comprised solely of LU/LRI team members, consider using Microsoft Teams instead.
  • Reach RingCentral’s extensive documentation and 24/7 support via chat, website, and phone at https://support.ringcentral.com.